About Us | MergeFX

Why MergeFX Trade?

MergeFX Trade was founded 15 years ago, with the primary mission to empower people to trade with confidence. With strong core values of integrity and innovation, we always put the customer first, and center all our efforts into enabling traders of all levels to unleash their true potential. Whether it is our customer service, diversity of instruments and variety of platforms or any of our other superior services – we work hard to ensure our clients have a pleasant trading experience.

Trade with the licensed and award-winning broker. Open an account today and enjoy features and the full benefits that MergeFX Trade has to offer.

# 250+ instruments to trade including forex, cryptocurrencies, stocks, commodities and indices
# A range of automated trading platforms and EA compatibility
# Fixed & competitive spread accounts
# Client funds are held in segregated accounts for increased security

Why More Traders Choose Us?

For over 18 years, MergeFX Trade has established itself as a major player in the online broker financial field, with a proven track record of positive customer satisfaction. Our key responsibility is to offer top notch services to all our traders.

Trading Ambitions

MergeFX Trade has established a 3-stage process that our traders can join at any level, with respect to their experience and ambitions. The goal is to provide first class education, timely and actionable information on events that are affecting global markets and access to a wide range of trading products, making MergeFX Trade one of the few one-stop trading sites in the industry.

Client satisfaction

Client satisfaction has been our top priority since the very beginning. We aim not only to provide excellent customer support, but also on listening to clients’ feedback carefully. Many wonderful ideas were inspired by our customers. By the traders and for the traders!

There are several reasons why an account may become closed:

1. No activity.
The most common reason is that the account was closed for being inactive (no logins/activity) for a long period of time – from 3 moths and more. Such accounts get deleted, if there are no funds on the balance, and they cannot be restored. You are free to register a new account. (provided there are no other active accounts registered by you on the Platform)

The email cannot be reused. You would need to use a different email address.

2. Deleted by the owner.
If there are no funds on the balance, such accounts cannot be restored. As in previous case, you can simply make sure there are no other active accounts registered by you on the Platform, and create a new one.)

If you have deleted your account yourself by mistake, and there are funds on its balance – please contact support for details (using the «Contacts» form on the main page of the website). The operators will check and see if the account can be restored.

3. Duplicated accounts.
It’s only allowed to have one active account on the Platform. If other accounts registered by the same person are detected they may be deleted with no warning (c 1.30 of the Service Agreement).

4. Deleted for violation of the Service Agreement.
The owner gets notified on the details of violation, and the possibility of refund, and if applicable, is asked to provide the required documents.)

In case of automatic detection of violations (e.g. using automated trading software) – the Company reserves the right not to notify the owner in advance. (You may contact support via the “Contacts” form at the bottom of the website’s front page for details and refund (if applicable). We remind you that all statutory documents (Service Agreement and its annexes) are publicly available and can be revisited at any time on the Company’s website.